Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)2018-06-13T01:12:24+00:00

Frequently Asked Questions


DO YOU ACCEPT CREDIT CARDS?
You can pay with a credit card and a 3.5% service fee will be added. You can also pay with cash or check for no additional charge.


WHEN WILL MY ROOF BE BUILT?
Times will vary depending on project approval and weather patterns. You will be notified by phone and/or email regarding your project start-date. This happens 2-3 days before the project is dropped and started.


IS THE ROOF AND GUTTER JOB THE SAME CREW?
No, these are two separate trades and require different crews. Because of this, your gutters will always be replaced/built after the roof.


WOULD MY PROJECT BE CONSIDERED A CONSTRUCTION ZONE?
Yes. Please make sure that pictures are off the walls and precious items are stored safely. Also, be aware that debris will be falling around the property and could enter a neighbor’s property. It would be good practice to inform your neighbors of this if your property lines are close to your roof. All debris will be cleaned and inspected after the roof is fully complete.


WHAT IS THE AVERAGE BUILD TIME?
1-2 days, normally. There are situations that can create a longer turn around, such as if the roof is especially steep or large. Usually, anything under 3,000 square feet will be completed in 1 day.


DO YOU WORK WITH INSURANCE?
Of course. We are well versed in the insurance process and will help you throughout the process, as needed.


​WHAT IS THE LIFESPAN OF YOUR SHINGLES?
In roofing, like anything else, there is a lot to choose from. Depending on the homeowners wants and need. The shingles can last anywhere from 40 years and above.


How long has Omnipresence been in business?2018-06-12T23:21:06+00:00

Start in Irving Texas in 2001 and moved to it’s 19,000 building in Addison Texas in 2013