PROJECT NOTICE / INSTRUCTIONS
Just wanted to shoot you an email now that we have your project on the calendar to prepare you for the construction process to avoid any surprises or inconveniences along the way. Below are a few things to be aware of or to do to ensure a smooth process during the project – if you have any questions about any of these items, just give me a call and I’d be happy to discuss them with you.
- Delivery – materials are scheduled to be delivered on DAY 00/00/0000.
- Start date & Timeframe – Weather permitting, we are looking to start on DAY 00/00/0000. The project should take (1-5) days. If the schedule changes, I’ll be the first to let you know. Please be flexible with the schedule, as it is nearly impossible to schedule construction to the day and hour! It is very possible the project before yours could run a day over, or the chance for precipitation may be higher than we’d like on your planned start day, and if that happens, I’ll have to call you and let you know our Plan B. Apologies in advance for any inconvenience with potential schedule changes.
- Weather – If the weather forecast is unfavorable, we will contact you to reschedule the work. Typically we will not start a job if the chance of rain is greater than 40%, but in some circumstances ( complex roofs, resheeting jobs, etc. ) we may feel a need to reschedule if the chance of rain is lower.
- Early starts – the crews can start as early as 7 a.m. – sorry for any inconvenience!
- Potential delays – We try our absolute best to give our homeowners a realistic start date, but please bear in mind that there are countless extenuating circumstances that can affect the schedule. Inclement weather, surprises on the job before yours, material delay, crew leaders may get sick or have an emergency, etc. We will do our best to keep you up to date with any schedule changes along the way – thank you in advance for your patience and understanding!
- Satellite – During the construction of the roof, we’re going to have to detach and reset your satellite if you have one. The roofers will do their best to put it back exactly how you had it, but sometimes the signal doesn’t come back and If that does happen, we will send out a our satellite realignment tech. If you no longer need it reinstalled please let us know.
- Move cars – Be sure to remove all cars from driveway and park on the street the night before so you don’t get trapped in the garage during construction.
- Equipment -Depending on the day the job is done and the time the job is completed it may be necessary to leave the equipment and dump trailer overnight.
- Noise – demolition and construction can be noisy – sorry for any inconvenience!
- Pets – For the safety of our workers and your pets, please make sure that all pets remain inside or away from the house as the roof is being installed
- Nails – as you can imagine, the construction of a roof involves a LOT of nails. Just as many come off the roof as go on it, and while our crew members do their best to go through the yard with a magnet afterward to pick up as many as they can, it is impossible to get every single one. Please be careful after the project is complete and keep your eye out for any strays. In some instances if the crew finishes late and it is getting dark, there may be more nails than usual left behind. If you are finding an unacceptable amount of debris in the yard, please call me and let me know; I’d be more than happy to swing over and clean up for you.
- Power – Please make sure that power is available for our crew to use. If an outlet is not available outside, please make sure an extension cord is available if you must leave during the day. Our crews routinely need power to cut ridge vent, and replace damaged decking.
- Outdoor furniture – please move any lawn furniture, yard art, or grills away from the side of the house to protect it from debris during construction. We don’t want to damage anything!
- Lawn – Please make sure that the lawn is cut short prior to the installation of the roof. Long grass may affect the ability of our magnets to pick up roofing nails during the cleanup process.
- Plants – our crews will do their best to protect landscaping immediately around the house, but unfortunately plants cannot be temporarily moved like lawn chairs or grills. We apologize in advance if any shrubs lose a branch or any flowers get squished.
- Neighbors – if you can let your neighbors to the left and right know that you will be having upcoming construction on your house to prepare them for any noise or in case they need to move their vehicles, that would be greatly appreciated.
- Debris Inside the Attic – inside of the attic in the responsibility on the property owner, so please cover an stored items if this is a concern.
- Alternate contact – As always, you can call my cell phone at 817.919.5366 if you have any questions throughout the project. If you are unable to reach me and have an urgent question or matter, here is my production manager’s cell phone number 214.235.2157. His name is Kenneth Kubosh and he would be happy to help you with any questions or concerns you may have.
- Drywall Nail-Pops – Certain cities/locations are notorious for soil/foundation issues. Homes with these issues move. This movement makes drywall move, which breaks the drywall mud around screws and joints. The hammering of the old roofing nails creates vibrations which cause the loose/broken drywall mud to fall off the screw heads. This process happens naturally and in any home with foundation repairs or foundation issues these exposed black drywall screws (or raised circular cracks )are easily observed. While some may feel it is the roofer’s fault this is not the case. 99% of roofing companies will skirt this issue, deny any repairs, or explain upfront it is not their issue. We, however, WILL spot mastic and spot paint the ceiling with ceiling white or a homeowners wall color which is in their possession. We will not paint entire ceilings or walls; in this case the homeowner shall incur the cost for repairs. This cost will be limited to our true labor and material cost ONLY. We are here to please the customer and perform beyond expectation.
- Leftover materials – We always order more materials than we need on a job because it is better to have some left over than not enough, as it can delay projects by a couple days to over a week. Any leftovers will be picked up by our company after the completion of the project.
- Inconsistencies or Alarming Observations – CALL US IMMEDIATELY! DO NOT HESITATE!
- Collections – when the project is complete, I will come by to review the house with you and make sure you are satisfied with the final project. At that time we will collect the last check and issue warranty and release of lien paperwork so please have those handy. In some cases there are supplements checks as well, we will gather them as you receive them.
- Our goal – Your satisfaction is our number one priority. We want this to be a painless process for you with as few inconveniences as possible, and our goal is that you will be a pleased customer after the job is done. Please let me know what we can do to make this a positive experience for you and your family.
Thank you again for choosing Omnipresence and for allowing us to help you with this project!